Terugbetalingsbeleid

Refund & Return Policy

We offer a 30-day return policy from the date your order is delivered.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product. To be eligible for a return and refund:

The item must be unused and in its original condition
The item must be returned in its original packaging
The customer is responsible for all return shipping costs

Please note that original shipping costs are non-refundable.

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5–10 business days.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

To initiate a return or refund, please contact us at:
📧 contact@belgianpaws.help